Management
Assistant Lodge Manager
Join a family-owned luxury safari lodge as Assistant Lodge Manager. Oversee daily operations, support department heads and deliver exceptional guest experiences. Live-in accommodation on duty and meals on duty are both included.
We are looking for an Assistant Lodge Manager to help lead our family-owned luxury safari lodge. You will support the Lodge Manager in overseeing daily operations, supervising department heads and maintaining a high standard of guest service. When the Lodge Manager is off duty, you will report to the General Manager.
This is a live-in position with meals provided while on duty.
Responsibilities
-Oversee daily lodge operations and help departments work together effectively.
-Supervise and support heads of department, providing clear direction and following up on tasks.
-Monitor guest satisfaction and handle requests and concerns professionally.
-Carry out administrative duties and maintain accurate operational records.
-Develop and improve procedures to support consistent service and efficient operations.
-Support general lodge management and take responsibility for operations when the Lodge Manager is off duty.
What we are looking for
-At least two years’ experience as an Assistant Lodge Manager or in a similar role.
-Strong communication and organisational skills.
-Excellent guest relations skills and a warm, professional manner.
-A positive attitude and a practical approach to solving problems.
-The ability to supervise teams, support department heads and follow through on responsibilities.
